management

“In contrast to professional authority, which is grounded in expertise and expert communities, managerial authority flows from its ties to owners and is formally independent of expertise. Management obviously needs to be competent, but competence seems no longer to require either substantive expertise with the firm’s products or meaningful contact with employees.” – Christensen’s Disruptive Innovation after the Lepore Critique ~ Remaking the University

“Prof. Christensen became a pivotal figure in management historyby using innovation to re-empower management. We can see him, in retrospect, as offering a comprehensive antidote to what American capitalists could only regard as the poison of neo-workplace democracy. Some 1980s business blockbusters were telling stockholders and executives to share power with a new, insufferably smart-ass “no-collar” generation of knowledge workers, and that only this concession would turn the tables on the Japanese.” – Christensen’s Disruptive Innovation after the Lepore Critique ~ Remaking the University